We help you achieve more
Strategy for 2024-2026
introduces new directions for development, while maintaining the long-standing foundations of our mission, vision, and values that guide our daily work. The strategy is based on three pillars: Total Experience, Total Digitalization, and Total Responsibility.
Environment and Climate
We want to be a role model in sustainability and transformation, and support our clients in navigating the green transition.
10,156 mln PLN
Value of sustainable financing
5,967.73 CO2eq
Scope 1 emissions
4,571.26 CO2eq
Scope 2 emissions
(market-based approach)
8,786,693.31 CO2eq
Scope 3 emissions
Business Loans
681,497.87 CO2eq
Scope 3 emissions
Retail properties
5,257,418.36 CO2eq
Scope 3 emissions
Government bonds
Society
We support society through education, combating financial and digital exclusion, and implementing social investments. We promote inclusivity and diversity among employees and ensure a high level of cybersecurity.
598,348 people
Beneficiaries of social support
8,781,184 PLN
Amount of social investments (in social support and financial education)
-0.12 %
Equal Pay Gap
3.72 days
Average response time to a complaint
36.8
Number of training hours per employee
55.0 %
Share of women in managerial positions
Governance
Corporate governance shapes exemplary relationships with shareholders, clients, and other stakeholders, and enhances the effectiveness of internal supervision, key systems and internal functions, as well as statutory bodies.
99.40 %
Employees who completed anti-corruption training in 2025
10.15 dni
Average invoice payment time
96.59 %
Payments made according to agreed deadlines
0 mln PLN
Number of serious human rights incidents
0
Number of registered confirmed cases of discrimination, including harassment







